Terms of agreement
Welcome to corneliawhitt.com. When shopping on this page you
automatically accept the following terms and conditions. We
suggest that you read these thoroughly before shopping on
At Cornelia Whitt we strive towards making a fast delivery and send all orders within 1-3 working days.
Shipping To Countries Other Than Denmark (taxes and VAT)
EU Member Countries
When you place an order from a country member of the EU you must pay Danish VAT but no taxes -according to the rules about free movement of goods.
Return & Exchange Policy
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Please use the attached, prepaid return label if you wish to return or exchange an item. Make sure to get a receipt as a proof that you have returned the item(s). If the returned goods comply with our returns policy we will refund the relevant part of the purchase price for that order within 14 days after we receive your returned products. The item must be returned in its original packaging with any enclosed documentation. We will issue a full refund on receipt, or exchange the item for a different size/colour if preferred. If you wish to exchange an item we send the item for the exchanged item free of charge.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and its functionality. In other words – you can test the product in the same way as you would in a physical store. If the product is tested beyond what is described above, we consider it as used. In order to receive the full purchase amount in return, you may only handle the product in a way you would at a physical store. You can test the product, but cannot take it into actual use.
If you have any questions concerning our refunds & exchange policy please contact our customer service at firstname.lastname@example.org.
Please note: When trying on items, please ensure that you are not wearing perfume or makeup which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.
The warranty does not cover when damages arise due to misuse, lack of maintenance or normal wear. For complaints, defects or missed deliveries please contact customer services on tel +45 40 14 24 02 or email: email@example.com
Cornelia Whitt covers reasonable freight costs that can occur in connection with a complaint.
The product should be sent to:
A complaint about a product purchased from us may also be submitted to the European Commission's online complaint portal. This is particularly relevant if you are a consumer residing in another EU country. Please place your complaint here -http: //ec.europa.eu/odr and make sure to include our e-mail address: firstname.lastname@example.org
If the product you are interested in is sold out, we will contact you with information about the soonest possible delivery date, or offer you an alternative product that is in stock.
Sold out Products
PaymentAt corneliawhitt.com you can pay with Visa/Dankort, EURO/Mastercard, Visa/Electron and Paypal. The amount will be withdrawn from your account once your purchase has been dispatched from our stock. All prices are in euro. If the purchase is to be delivered to a country outside the EU the VAT will be deducted from the price. Please see the section " Shipping To Countries Other Than Denmark" for details. All item prices are exclusive of delivery charges.
You have, at any time, the right to know which information we have stored about you. Just send us a mail with your name and address and we will send you a mail with all the information we have stored. If you wish for these details to be deleted, please state this clearly in your mail.