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Welcome to corneliawhitt.com. When shopping on this page you 
automatically accept the following terms and conditions. We 
suggest that you read these thoroughly before shopping on 



We send all items as parcels or registered mail. This makes it possible to track the package should any problems occur. The items are insured during the shipment - when receiving your package please check the content of the package. If the package (and the content) is damaged when you receive it please contact the freight company. Cornelia Whitt is not responsible for any damages that has occurred during shipment. We pay the highest attention when packing your items in order to minimize the risk of damage.


At Cornelia Whitt we strive towards making a fast delivery and send all orders within 1-3 working days. 

During holidays you may expect longer delivery time. 

Shipping To Countries Other Than Denmark (taxes and VAT)

EU Member Countries

When you place an order from a country member of the EU you must pay Danish VAT but no taxes -according to the rules about free movement of goods. 

Return & Exchange Policy

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Please use the attached, prepaid return label if you wish to return or exchange an item. Make sure to get a receipt as a proof that you have returned the item(s). If the returned goods comply with our returns policy we will refund the relevant part of the purchase price for that order within 14 days after we receive your returned products. The item must be returned in its original packaging with any enclosed documentation. We will issue a full refund on receipt, or exchange the item for a different size/colour if preferred. If you wish to exchange an item we send the item for the exchanged item free of charge.

The condition of the product when you return it: 
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and its functionality. In other words – you can test the product in the same way as you would in a physical store. If the product is tested beyond what is described above, we consider it as used. In order to receive the full purchase amount in return, you may only handle the product in a way you would at a physical store. You can test the product, but cannot take it into actual use.
Please send the items you wish to return/exchange to the following address: 

Cornelia Whitt 
Strandvejen 143e 
3060 Espergærde

If you have any questions concerning our refunds & exchange policy please contact our customer service at info@corneliawhitt.com. 

Please note: When trying on items, please ensure that you are not wearing perfume or makeup which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. 

Complaints Policy

All of our products are covered by the Purchase Act with a 24 month warranty. The warranty means that you as a customer can complain about defects in the goods that have occurred within 24 months after purchase. This means that you either get it repaired or replaced, refunded or reduced in price, depending on the specific situation.
The warranty does not cover when damages arise due to misuse, lack of maintenance or normal wear. For complaints, defects or missed deliveries please contact customer services on tel +45 40 14 24 02 or email: info@corneliawhitt.com

Cornelia Whitt covers reasonable freight costs that can occur in connection with a complaint.

The product should be sent to:

Cornelia Whitt 
Strandvejen 143e
3060 Espergærde 

A complaint about a product purchased from us may also be submitted to the European Commission's online complaint portal. This is particularly relevant if you are a consumer residing in another EU country. Please place your complaint here -http: //ec.europa.eu/odr and make sure to include our e-mail address: info@corneliawhitt.com

Sold out Products

If the product you are interested in is sold out, we will contact you with information about the soonest possible delivery date, or offer you an alternative product that is in stock.


At corneliawhitt.com you can pay with Visa/Dankort, EURO/Mastercard, Visa/Electron and Paypal. The amount will be withdrawn from your account once your purchase has been dispatched from our stock. All prices are in euro. If the purchase is to be delivered to a country outside the EU the VAT will be deducted from the price. Please see the section " Shipping To Countries Other Than Denmark" for details. All item prices are exclusive of delivery charges. 


You have, at any time, the right to know which information we have stored about you. Just send us a mail with your name and address and we will send you a mail with all the information we have stored. If you wish for these details to be deleted, please state this clearly in your mail.

Transmission of Data

We do not forward your information to any third party. The information that you specify is being kept confidential and will under no circumstances be transferred.